Ah yes, Liberal Utopia in Obama’s America…
Passport and tax records in hand, Nela Barboza fiddled nervously with a plastic folding fan as she approached Jessie Orozco’s desk. “Buenas tardes,” she said cordially. “I’m here to sign up for Obamacare”.
Orozco, a benefits counselor at St. John’s Well Child & Family Center in South Los Angeles, was thrilled. Around her neck, she wore a badge certifying that she was a state-trained enrollment counselor for California’s new medical insurance marketplace — touted as one of the better-functioning parts of the Obama administration’s healthcare overhaul.
With a picture of the president tacked to the wall behind her, Orozco noted that Barboza could be the first person she would walk through the process of signing up. “I’m going to celebrate when I get this lady approved!”
The sense of anticipation quickly dissipated. Orozco encountered problems with the state website created for counselors like her. She couldn’t find forms in Spanish, the language Barboza best understands. She had trouble estimating the costs Barboza would pay and confirming details of what would be covered.
Barboza became agitated, complaining at one point that she and her husband would be better off if he didn’t work because they would get government-paid medical care.
On her first day as an enrollment advisor, Orozco logged onto a separate website used by counselors — and the trouble began.
“You can look, but you can’t use the website to do the income calculation,” Orozco told Barboza and her sister Rosa Aguirre, who was along to apply for her own insurance.
The women waited patiently as Orozco struggled to estimate costs and get descriptions of coverage options. The site froze up repeatedly. Clicking on Spanish-language links led to English pages. A drop-down menu asked how the women learned about Covered California. But the answer options weren’t working; they were all blank.
Barboza gradually grew distressed as Orozco sought to explain the insurance plans. She’d hoped to sign up for Medi-Cal. Her sister, whose only income is rent she collects from Barboza and other relatives who live in her South Gate home, was likely to qualify for that program.
But Barboza’s husband earns close to $24,000 a year — too much for the couple to qualify for Medi-Cal.
Without access to a fully functioning website, Orozco tried to describe how the insurance plans and pricing would work.
In the end, Orozco printed out a paper application, in English, and wrote down a phone number for Barboza to call for a Spanish-language copy. She didn’t want to discuss the couple’s options further until they had a chance to review them in the language they understood.
The sisters gathered their things and left.
Orozco’s problems with the website for enrollment counselors continued.
Tiring of waiting online or on hold on the phone — and concerned that patients would not complete the process on their own — she took to printing out applications in English and helping patients, many Spanish speaking, to fill them out.
Friday afternoon, she poked at her keyboard, trying to access the website’s chat function. A pop-up box appeared: This site has been disabled for the time being.
“It’s depressing, it’s frustrating and it’s disrespectful,” she said. [LINK]
Yes, Jessie, Barack Obama and his destructive health law are depressing, frustrating, and disrespectful, and many other negative descriptions that I could list, but for now, just stick with those three and know the truth of this man and his regime.